Privacy Policy

A & A Roofing respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and disclose your information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

By using this website or contacting us, you agree to the terms of this policy.

Information We Collect

We may collect personal information from you when you:

  • make an enquiry
  • request a quote
  • contact us by phone or email
  • use our website or submit a form
  • engage us to carry out roofing services

The personal information we commonly collect includes:

  • your name
  • phone number
  • email address
  • property address
  • details about your roofing enquiry

We may also collect non-identifiable information such as website usage data, browser type and pages viewed.

How We Use Your Information

We use your personal information to:

  • respond to enquiries
  • provide quotes and service recommendations
  • arrange inspections and carry out roofing work
  • communicate with you about your project
  • improve our website and customer experience
  • maintain internal records and administration

We do not sell or rent your information to third parties.

Disclosure to Third Parties

Your information may be disclosed to:

  • staff and contractors involved in your project
  • insurers or assessors when requested by you
  • suppliers and service providers assisting with our operations

These parties are required to handle your information in accordance with privacy laws.

We may also disclose information if required by law or to protect the rights, safety or property of A & A Roofing or others.

Storage and Security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. Your personal information may be stored in secure digital systems, email records and administrative files.

While we use best-practice measures, no website or digital system can guarantee complete security.

Access to Your Information

You may request access to the personal information we hold about you, or ask for corrections if the information is inaccurate or incomplete.

To request access, please contact us using the details on our Contact page. We will respond within a reasonable time.

Website Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience, track site performance and understand visitor behaviour.

This information does not personally identify you and can be disabled through your browser settings.

Links to External Websites

Our website may contain links to external sites. A & A Roofing is not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the website indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us via the details provided on our Contact page.

Copyright © A & A Roofing Canberra – All Rights Reserved

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